Why are my external images not loading?

If you’ve already double-checked that your image URLs are correct, it’s possible that the image host is blocking Bannerbear's access.

If you’re using Cloudflare or another content delivery network, you can try whitelisting the app.bannerbear.com domain to stop your server from blocking the Bannerbear requests.

Alternatively, you can use Bannerbear’s built-in Image Proxy feature as a workaround. 

Enabled Image Proxy:
  1. Go to your project
  2. Click Settings / API Key
  3. Head to Advanced →
  4. Select Enabled from the Image Proxy drop-down menu

  5. Hit Save

Have a question?

Contact our customer support team anytime via chat or email